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Troubleshooting Guide

Diagnostics​

Diagnostic Tools​

Network​

# Network speed test
speedtest-cli

# Server latency test
ping turn.souv.live

# Port verification
netstat -tulpn | grep souv

Common Problems​

1. Connection Failures​

Symptoms​

  • Frequent disconnections
  • High latency
  • Packet loss
  • "Network Unreachable" error

Solution​

  1. Check firewall:

    # Required ports
    3478/tcp # TURN
    49152-65535/udp # WebRTC

  2. Test connectivity:

    # STUN/TURN test
    turnutils_uclient -p 3478 turn.souv.live

  3. Adjust QoS:

    • Prioritize UDP traffic
    • Reserve bandwidth for streaming
    • Limit other services

2. Performance Issues​

Symptoms​

  • High CPU usage
  • Insufficient memory
  • Dropped frames
  • Audio out of sync

Solution​

  1. Monitor resources:

    # GPU Monitor
    nvidia-smi -l 1

    # CPU/Mem Monitor
    vmstat 1

  2. Optimize hardware:

    • Disable unnecessary processes
    • Update drivers
    • Check temperature

Preventive Maintenance​

Daily Checklist​

  • Monitor resource usage
  • Test connectivity

Weekly Checklist​

  • Analyze metrics
  • Check for updates
  • Clean temporary files

Monthly Checklist​

  • Review configurations
  • Update documentation